Last updated: 12/25/2025
1. General Policy
At myresumecreator, we strive to ensure customer satisfaction with our services. This policy outlines the terms under which refunds and cancellations are processed.
2. Premium Features & Subscriptions
myresumecreator may offer premium features or templates that require a one-time payment or a subscription. Specific refund eligibility for these services will be detailed at the point of purchase.
2.1. One-Time Purchases (e.g., Premium Template Unlock)
For one-time purchases, such as unlocking premium templates, refunds are typically not provided once the service/content has been accessed or used, as these are digital goods. However, if you encounter technical issues preventing you from using the purchased feature, please contact our support team within 7 days of purchase for assistance. We may offer a refund or credit at our discretion if the issue cannot be resolved.
2.2. Subscription Services (If Applicable)
If myresumecreator offers subscription services in the future:
- Cancellations: You can cancel your subscription at any time. Your access to premium features will continue until the end of your current billing period.
- Refunds for Subscriptions: Subscription fees are generally non-refundable. We do not provide refunds or credits for any partial subscription periods or unused services. Exceptions may be made in accordance with applicable law or at our sole discretion in cases of documented technical failure on our part.
3. How to Request a Refund or Report an Issue
If you believe you are eligible for a refund or need to report an issue with a purchased service, please contact our support team at support@myresumecreator.app. Provide your purchase details and a clear description of the issue.
We will review your request and respond within 5-7 business days.
4. Changes to This Policy
We reserve the right to modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page. We encourage you to review this policy periodically.
5. Contact Us
If you have any questions about our Refund and Cancellation Policy, please contact us at support@myresumecreator.app.
This is a general Refund/Cancellation Policy. Specific terms related to any purchase will be made clear at the time of transaction.
